If you have an issue, good luck!
During the suspension wave, my account was hit 3 times, I'm assuming my year old account with over 50 chats is gone now (there was no NSFW chats btw.), i don't use it for "hardcore" stuff such as coding, but it's still sad to never re-read some of the writing it had i guess, there were some really good AUs done with it. Now, it doesn't let me even enter with the account. Was told by the own website to submit an appeal, downloaded the global ver. of Feishu to be able to even submit a request, stated that it would be 3 days, 10 days go by with nothing, i even emailed the support team, and received, nothing! Hurray! Customer service is geniunely terrible, which was honestly shocking lol.