I took the free lesson and during the…
I took the free lesson and during the lesson was asked to sign up for a plan with a 30 day money back guarantee. I did sign up, but 2 days later decided due to finances that I should cancel. I could not find anyway to cancel online, so I messaged my advisor on WhatsApp. I received an automated message telling me that there would be a 2.6% cancellation fee and that I would need to wait for a live person during business hours. My advisor did message me and tried multiple times to work out a plan to keep me, but I insisted on cancelling. She said she would process the cancellation. However, today she wrote me back with another plan to keep me and is now saying the cancellation fee would be approximately 50% which is almost $200 even though I took no classes and all the automated responses were deleted. At this point I feel scammed. I did cancel all future payments through PayPal and did file a report. I may have to suffer the loss through this painful financial learning lesson.