I booked a flight on Trip.com from…
I booked a flight on Trip.com from Newcastle to Bristol, which was cancelled by the provider. I was suggested to modify the flight to the next day, which I did. I had to modify my schedule, book a hotel, use public transportation, lose time in a very stressful situation. Just before leaving the hotel for the airport, I was notified that the second flight was cancelled as well... I have missed the important meetings and appointments in Bristol ,had to book a train journey to the next destination, to take transportation to the train station and was able to arrive to the next destination only few hours later than planned. The easyJet co refused any compensation since I have booked through an agent. Trip.com also refused to compensate claiming that I can only get compensation from easyJet.... How very convenient... After getting your money, they don't care anymore and don't take any responsibility whatsoever... I hold trip.com responsible for this ugly situation and for all the damages and stress in the process of wasting my time, my money and missing my appointments