Order #1792080667648HXVW paid via Bitcoin but cancelled - Support refusing to check logs
I placed order #1792080667648HXVW and paid via Bitcoin using the exact unique deposit address generated by G2G checkout. The transaction is fully confirmed on the Bitcoin blockchain (TXID: 215a934b68415c2c5085e99e4835d67f45b7410ebcece41926ec828dc0c601), but G2G cancelled the order. Support (Ticket #5887333) keeps replying with an automated template claiming the address is "incorrect". As a buyer, I cannot modify or invent a deposit address generated by your checkout system. This is an internal gateway / reconciliation error. I request an immediate escalation to G2G technical/financial team to verify the checkout logs and issue a full refund to my wallet.