This is my experience with DHGate and…
This is my experience with DHGate and "Customer´s protection" - they protect seller, not buyer ! A completely unacceptable experience – a complete joke. The seller advertised a mini PC in a specific configuration, then admitted they could not supply it as advertised and promised a refund. Despite this, they shipped a package containing a used PC with no RAM and no HDD, completely different from what I had ordered - worthless piece of junk. DHgate pressured me to accept the delivery. I was then expected to pay the return shipping costs myself to send the unsuitable item back to China. Eventually, under pressure, I had to accept only a 50% refund. The seller's conduct was unacceptable, and DHgate's handling of this dispute was deeply disappointing. A buyer should not have to pay for a seller's failure to deliver the advertised product. This experience seriously undermined my trust in both the seller and DHgate. Avoid this seller. DHgate's buyer protection proved inadequate when it mattered most.