Potter House Closing
Dear Sirs, There was a complete lack of organization in my house loan application, resulting in last minute requests for more and more information. In addition, based on feedback by both realtors, Mr. Nelson blamed my age as the reason things were not being. I responded quickly to all requests. The other complaint is surprises in what was expected. Mr. Nelson never went over what the closing costs would be until the July 3rd. The closing was scheduled for July 7th. The closing finally occurred on July 9th. It was supposed to be at 9am, then moved to noon. We all showed up, only to find out Mr. Nelson wanted recent bank statements and proof that my house was paid-off. We finally closed at 6pm. This should have been a very simple process. I have over 2 million in liquid assets and own two houses which probably exceed 1 million in value, yet I was treated as a financially irresponsible person. The whole process was frustrating, and I am disappointed with the service.