I Paid $40 for Antibiotics and Received NOTHING
I had a UTI during the weekend and contacted 24hrdoc to get a prescription for antibiotics. Having used 24hrdoc before, I anticipated a bit of a wait, but not to be charged for services I never received. It took several hours, but my case was reviewed, and a prescription was supposedly sent to my pharmacy. When I went to pick up my prescription, my pharmacy said it didn't have a current antibiotic prescription to fill. I reviewed my case and discovered that, although I was prescribed an antibiotic, it was dated February 2026 and was therefore invalid. I contacted customer service since my only option was to spend another $40 to open a new case. It's been two days, and I haven't heard back from customer support or the prescriber. For conditions like a UTI that require immediate treatment, waiting to eventually (if ever) hear back from customer support is unconscionable. Trust the bad reviews — this place is a scam.