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Jayne Newsham

英国

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Hertz

HERTZ TO THE RESCUE

HERTZ TO THE RESCUE! We had booked a car through EasyJet that was passed to Europcar and declined with no notification. We were at Belfast airport and facing a 1.5 hour drive and were at risk of being stranded or facing a huge taxi bill. After dealing with a very rude lady on the Europcar desk we approached Hertz and the young lady on there was lovely. She sorted us out and we were able to rent a small car with her and the trip was saved. I didn’t get the persons name but she was amazing and sorted out a very stressful situation in no time at all. We will avoid Europcar at all costs in future and deal with Hertz direct.

2026-07-27