Misleading and time consuming
Besides the fact that I had to wait over 3 weeks to get an answer, when I got the answer, I was told, yes, your loan went through, only to find out they didn't ask the proper questions and then, made me feel like I was the one that was at fault, and even worse, never got a real sincere apology because it was somehow my fault for not bringing to their attention I had a salvage title. If we're using the title as collateral and they know I don't have the title, a simple question of, "is this a salvage title?" would have eliminated this frustration. The drive out there, the check siting on the desk right in front of me, them going out to my van to get the milage; all of those are indicators that I'm getting the loan, only to be told no. Honestly, the whole store gave out this horrible vibe the second I walked in. Stay away from that place