Didn't get what I paid for...
Used WP SeaTac a couple times in the past and it was great having covered, self park spaces with car guards. However, the last time I parked here, October 2021, despite having made my reservation a month in advance, the garage was full! Other cars had used all available medians and unofficial areas to park. After circling for over 30 minutes and finding no spaces, I ended up parking on the outside lot on the top floor. This was extremely frustrating since I paid for premium garage parking a month in advance! I sent the company a message through their site but ever heard back. If I knew I was going to end up where I did, I would have saved the extra $50 and parked elsewhere, such a shame the company traded customer service for corporate greed.