Never take the car rental with Budget…
Never take the car rental with Budget air! We paid for the rental and they never give us the car! We reserved a car 1 month before our trip to Portugal and when we got there, they ask for 2 credit card of the driver. In the confirmation, they say that one card will be ask at the desk and they ask for 2. They said that the car that we choosed needed 2 cards (not in my contract!). The 2 youngs guys at the desk did not want us to get the car. With 3 youngs kids and the jetlag, we did not needed this. We had to go to Eurocar, just in front of them to rent a car. They dont even want to pay us back. I need to take legal action, this is so stupid. We bought for more than 7000$ in plane tickets for our family of 5 with them. We paid 1300$ in car rental and we needed to go rent a car last minute for 3000$ at Eurocar. Simply unacceptable. Booking: PT860185070