Pretending to be the Airline
We got scammed! We called who we thought was the Airline Allegiant. Sera pretended to be from Allegiant and we had to cancel our flights due to a medical emergency. She ended up charging us $198 for canceling our $462 flights. I demand an immediate refund! Allegiant has no idea who you are and said Sera does not work for them. We were taken advantage of as Senior citizens.