This company have been the worst I have…
This company have been the worst I have ever had to deal with . I ordered a dog bed but it took 2 months to arrive no communication s from the Company and tracking didn't work surprise surprise!! I emailed them the day it arrived to request a refund by emailing them as told to do so by the company's refund policy, as unfortunately my dog had passed and I was grieving and not in a good place . I had not even opened it ,I just wanted to return it , I emailed them 4 times over 3 weeks to be given a ticket number twicr and they would get back to me , surprise surprise they didn't. As I paid through PayPal I opened a case on it and surprise when PayPal emailed them they replied within 2 days to them . Stated to PayPal I would receive a full refund and gave me the address to finally return it . I paid £8.95 to return it so now out of pocket of over £80 for PayPal to say the case is closed and they sided with funnyfuzz . I am disgusted also with the attitude of PayPal as they obviously haven't read my case . As they stated they sided with company as the item was as described. That wasn't my complaint I hadn't even opened .it was I wanted a refund from day 1 but funnyfuzz just ignored me . So I now have no bed and no refund absolute joke . AVOID AVOID AVOID