Awful communication & fraudulent pricing
I went on the website and tried booking a hotel. It said $334. Nowhere on the website or checkout did it say I needed to change anything to Canadian Dollars. It legitimately looked like I was paying $334 until I hit book and I get a notification from my credit card company saying Im being charged $481 because its American dollars. So I call in. 45 minute wait to talk to someone. They say a supervisor will call me back. Nobody has. I provided screenshot that proved I was never once shown that I would be paying $481. It always says $334 with 0 option of changing from US to CAN currency. Nobody to talk to to resolve this as a supervisor has not called me back and Im supposed to check in the hotel soon. Extremely frustrating paying so much more than I was shown and being told "no refunds!". Im a canadian booking a canadian hotel...why would I ever think this would be in USA dollars?