I have always loved FIGS but if they use fedex I can’t buy again
I have always loved FIGS products, but unfortunately my recent experiences have been very disappointing because they use feeder for delivery and in my area unfortunately feeder is not the best option, my order number was: 33774328. The biggest issue seems to be the shipping through FedEx. This is now the third time I’ve had problems with a delivery. My latest order arrived incomplete—I only received one scrub top even though I ordered two tops and one pants. The package was also missing the invoice that FIGS usually includes. After three bad delivery experiences, it’s hard to continue ordering with confidence. I hope FIGS takes these shipping issues seriously and works with FedEx to improve the customer experience or work with any other company for delivery.