Hydrow seems deaf to customer feedback…
Hydrow seems deaf to customer feedback re their subscription cost. I purchased my Hydrow in 2022 and have not renewed beyond the free subscription period. Back in 2022 the subscription was expensive at about £36 / month, since then it has increased 22% to £44 / month, a massive £528 per year. There are plenty of comments/ feedback suggesting a tiered subscription, giving customers different options. But Hydrow seems completely deaf to what their customers think. My Hydrow is a small part of a fitness regime and can in no way justify £500+ per annum. So as things stand each time I use it I stare at a large blue screen with a few miserable metrics at the bottom and I am reminded how much I hate Hydrow as a company for their short sited way of milking their clients with such high subscription charges. Just give us a subscription at £15 per month with a limited number of rows and you win back the goodwill of disgruntled customers and increase your revenue!