Tarnished cheap jewelry
Ordered s few pieces from this company. They were, at first ok. On a whim I ordered the initial in sterling. Gave them one more chance. Also on sale. This piece arrived tarnished, like so many other reviewers say. The chain was half silver and half brass colored. It was like dime store jewelry. The plate with initial was so tiny ( smaller than a small baby fingernail) I could hardly see the S. I immediately sent pictures to customer service. Reply requested pictures and explanation. First: how can a chain be sent to a customer ( 65$) noticeably tarnished. Second: Arrived on a padded holder but no box? Totally miss represented. They offered me a replacement ( heck no) or store credit ( no!). Then explained their silver is only plated. So tarnish is expected. Oh really???? Doesn't say that on the website????? This store was good but if you look at reviews it's gone downhill. After 5 or more correspondence they finally agreed to refund me. Ok. They say nowhere they only offer credit at store. In fact they didn't even care to get it back. Probably not worth shipping. Never again will I order from this company. Trash jewelry. Absolutely garbage.