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Kristofer

美国

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Parts Geek

Two orders auto canceled - India based customer service unable to resolve.

I had two orders auto canceled because I needed the parts shipped to an address other than my home. After the first canceled order I called and was told the vendor team (or something) would need to verify my identity due to this discrepancy, which is fine, glad they are looking out for fraud. This second order was also cancelled and when I called I was told they are flat out not accepting orders when shipping address is not the same a billing. Annoying, and lost my business for life. Not willing to work with a company who can't function properly and follow through on their communications.

2026-07-31