I am extremely disappointed with my…
I am extremely disappointed with my experience with 360 training. I purchased this course to earn my Food Manager certification and dedicated an entire week to studying and preparing for the exam. I also spent money to take time off and make sure I was available on my scheduled test day. Unfortunately, the exam process was a complete disaster. On the day of my exam, I waited in the online queue for nearly 3 hours (from 7:00 AM to 9:45 AM) just to take the test. When it was finally my turn, I was suddenly disconnected and removed from the queue without any explanation. I immediately contacted customer support, and they told me to try again later. I rejoined the queue from 3:30 PM to 6:30 PM and wasted another 3 hours waiting. Once again, they failed to get me into my exam. I called customer service again, spent more time trying to get help, and received no resolution. In total, I wasted over 6 hours just waiting in line, not including the time spent calling customer support. I lost an entire day, wasted my money, and experienced nothing but frustration. This company’s testing process is completely unacceptable. If you expect people to invest their time and money into your courses, you need to have a reliable testing system and responsive customer support. I would never recommend 360 Training based on my experience. This was a complete waste of time, extremely stressful, and one of the worst customer service experiences I have ever had. I will never use this company again.