Renters beware - Hidden Recurring Charges
Renters beware - Hertz 247 automatically enrol you in a subscription membership that automatically collects £5 from your bank card each year. It's not direct debit so you can't just cancel it that way. Very underhand and sneaky as it is almost impossible to cancel and is set at a low enough value that you hopefully don't notice it. There is no need for this charge and the membership does not give you any benefits therefore is little more than a sneaky scam to get money from you for years after your rental has finished. Hertz247 supposedly notify of this fee each year via email however were unable to provide proof that they had sent the email (just so I could check if it had gone in my junk). They also don't respond to emails therefore all records of cancellation are only stored on their system - meaning you won't have proof of cancellation. There is no need whatsoever for this charge (other than to scam money from customers) and can't understand why Hertz 247 don't just get rid of it as it is ruining the reputation of both Hertz247 and Hertz generally. At time of writing Hertz 247 have a Trustpilot score of 1.2, which is basically zero as you cannot give a score less than 1. (I intent to replicate this review on Hertz as it appears that Hertz are trying to endorse this practice by setting up the sub-company Hertz 247 so that they are not impacted by the bad reviews).