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Sulayman Ahmed

英国

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Uphold

My Uphold account was closed on 19 June…

My Uphold account was closed on 19 June 2026 following a compliance review. I was informed that my remaining balance would be returned, and on 21 July I provided the requested refund information. Since then, I have received no response despite multiple follow-up emails. I have also requested that my case be escalated, submitted a formal complaint, and contacted Uphold through X (Twitter), but I have still not received a meaningful update. I am not disputing Uphold's decision to close my account. My concern is the continued delay in returning my remaining funds and the lack of communication. I simply want my refund processed or a clear update on when it will be returned. I hope this review encourages Uphold to review my case and resolve the matter promptly.

2026-07-31