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Heidi N.

美国

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Outdoorsy

How horror movies begin

Our experience was a nightmare to say the least, after a very long drive we arrive to 5 hours of problems with the RV hookups not functioning. Our host did work on resolving the issues but a big disappointing and frustrating ordeal the host cancels the trip (non functional RV) leaving us stranded with no where to go until a stranger stepped up and put us up in their home. I did inquire about this very scenario at the time of reservation in case, we should be prepared to boondock (no hookups) but the host assured me after scouting the area that everything would be fine. It wasn't and there was no backup plan as the host responded with snarky remarks. Outdoorsy you gotta do better. Strangers(awesome people) put us up in a luxurious guest room so it turned into a blessing in disguise. Outdoorsy did give me a full refund and a sorry for your experience spiel. Outdoorsy is not a company I will put my trust in ever again. Also you can't leave a review once the host cancels your reservation as I'm told by Outdoorsy so I will leave it here, the RV was named "HarVee" 2022 Keystone Outback Ultra Lite Toy Hauler from Durango CO Outdoorsy did request a review on how they did right after. Thanks for your Reply Outdoorsy I already received the same one

2026-06-25