Well, here's what happened to me
Well, somebody should have told me how to actually complete the rental. I chose an RV, input my dates, received a cost summary but couldn't find a way to actually make the deal. Tried dealing with the WORST AI experience I've ever had (and AI is ra rarely a good experience but dont get me started). After an eternity of trying to make the deal, I was offered a phone number. I called it and met a nice guy who helped me navigate the peculiar procedure used by this company. I had to "register" but was never told this on the website; I was directed to messaging the owner who never messaged me back. I put my phone number in the message bc I wanted to arrange to SEE the vehicle in person before I committed 4000 dollars. Two things: at this point I was creating a process based on many experiences of buying and renting stuff on the internet and doing it without any direction from Outdoorsy. Well, somehow I failed. Then, I got an email: "you haven't completed rental...." Against my better judgment, I took the bait. I was offered AI disguised with a human name. Finally, I know what AI is going to do; it's going to make murderers of us all. Now, after hours of effort, I still have my money but no RV. Anyone out there willing to rent an RV to a retired attorney with the highest credit rating available, money to burn,and passionately wanting to experience RVing for a couple of weeks? I'm your guy.