I had a very disappointing experience…
I had a very disappointing experience with BudgetAir. I contacted customer service to reschedule my flight, but I was told there were no available options until next year. However, when I checked online, I could clearly see earlier flights available for booking. Despite pointing this out, they were unwilling to help with rescheduling and also refused to provide a refund. The customer support was unhelpful and showed no interest in finding a reasonable solution. Unbelievable thing was they don't have rescheduling flights from August to next year May and at the end they said your ticket vaild until 19 May. This experience has been frustrating and disappointing. I expected better customer service and more transparency. Based on my experience, I would think carefully before booking through BudgetAir again.