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Howard Cowell

美国

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FactoryOutletStore.com Reviews | Factory Outlet Store

I ordered Sonicare replacements on July 31, 2023

I ordered Sonicare replacement heads on July 31, 2023. I waited over a month and called. They said they were not in stock but would be in about 2 weeks and would ship then. I did this 2 more times and as of today (Dec 1, 2023 - 4th call) they are still not in stock. My original item was $31.96 and now it's listed as in stock for $93.99. Clearly they do not want to honor the original price they sold it to me for. I found a suitable replacement on their website and said send me these instead. Reply was: Oh, they're not in stock either even though the website says they are In Stock. Then she says the website has not been updated. If that is the case, they're selling inventory they don't have in stock. If I could give this company a NEGATIVE 10, I WOULD. What a bunch of CON artists!!!! Don't order from these "people". To factory outlet: don't bother with a pathetic response, I'll never read it... juist get me my refund!

2023-12-01