I am giving the Experience a 4 Because…
I am giving the Experience a 4 Because there is room for improvement. Overall everything went well, but there was some confusion, particularly in shuttle arrangements. The literature for booking stated shuttles run 24 hours and were available on the hour. When we checked in at 11PM we asked for a 6AM shuttle we were told there was no 6AM shuttle we could have either 5AM or 7 AM. So now we had to get up an hour early. Then that morning we received a call from the desk at 4:40AM saying the shuttle was there could we please hurry down. We accelerated our departure, got down the the shuttle at 4:50 to find we got the last two seats. Then on the return shuttle there was confusion as to who and where I was and finally after about 45 minutes the shuttle arrived at the terminal and we were taken to the hotel. As I said, room for improvement. The room we stayed in for 4 1/2 hours was nice. The cost for the room, the shuttle, and parking was good, but could be better.