I never received my tickets and the…
I never received my tickets and the customer support line was completely unhelpful. I was told I needed to verify my billing address and phone number. They told me that information didn’t match what was in the system. They could not tell me what was in the system though. They also could not send me another receipt (never received one in the first place) for my tickets. Verification of identity is all well and good, but you should at the very least be able to send me a copy of my receipt with redacted info for safety purposes. I’ll be requesting a chargeback through my bank, and I will never use this service again.