On my first call the person could not get me access to the Portal and then ceased all contact
On my first call the person could not get me into the portal and told me that they would have to contact tech support and they would get back to me. It is nearly a week later and when I contacted the original person Lorie, she told me that I would need to contact Tech support and sort it out myself. I am asking for my money back. I will not recommend your service to anyone.