JUST DON'T HAVE ANY COMPLICATION TO SORT THROUGH THEM
My experience with BudgetAir.com had been a pleasant one until the last. I booked a return flight from Saskatoon to Calgary. It was a basic ticket for a short flight. Less than 30 minutes after booking and with the ticket not issued, I needed to adjust my dates. That was where I got a shocker! It can only be cancelled and I have to pay the sum of $110 for each leg of the trip totalling $220 and still forfeit my fare!! How logical is that for a flight that is yet confirmed or ticket issued!! What dumb options given to me. Is it not better not even go to the Airport for the flight? Before now, BudgetAir could have gotten a 4 star rating but with that experience, I can only rate them 2 star and the 2 star is on my previous non-complicated flight. This is the first time I have a minor complication and I am getting this as an offer!!! If clients can solve complications with you, of what essence is the services you are providing because complications will always come. If I am asked to make payment for rescheduling of a flight that is yet confirmed or ticket issued, I would understand but to pay to cancel the legs of the same return flight and still lose my total fare is what I can't fathom till date.