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Bernie

英国

2 评价
14 被浏览
0 有帮助

2 条评价

My Transfers

Child car seat missing for return journey

Transfer booked in UK several months before trip. Good communication throughout. Driver messaged to say he had arrived and was waiting as soon as we landed. Good smooth transfer to accommodation. 3 car seats provided for the children as requested on booking. On return journey- good communication. Let us know he was stuck in traffic and would be 30 minutes late. However return taxi only had 2 child seats and due to delay we were unable to do anything about this and forced to have one child travel without their car seat. Very unhappy and disappointed about this as everything else about the transfers was so good. But this is a fundamental failure, and is the reason for 2 stars instead of 5. If travelling without children then excellent reliable service.

2026-08-03已认证
HotelsOne

Easy to navigate

Easy to navigate

2026-08-03