Poor Customer Experience (no WOW factor)
I ordered a kit accidentally (not sure how I pushed or accepted the purchase). I would say that it was borderline deceptive. Anyway, I advised their support immediately, and they said to return the package. I actually refused the package, and USPS processed the "return to sender". The sender received the package on 11/18/25, and never once has support followed up or has the company processed the refund. This has led to a chargeback dispute (which will cost the company money with their processor).