Support is nonexistent
Im a customer of the EU branch. Since I didnt end up wanting the package as much as I would like the money I paid back i decided to instruct ups to return to sender and contacted the DynaVap Support email adress. After four days and one more message I still hadnt gotten a response. The chicago based support phoneline is helmed by a useless ai and the returns process on the website is locked behind a login, an account for which I neither have nor want. Ive been a loyal customer for over half a decade now. So far ive relied on local importers but this experience with the official store might just have been my final one with the company at large.