Read the fine print first
Unfortunately, I did not have a good experience with your company. Your customer service was great. It wasn’t about that. It was about your point of buying insurance. Were you buying tickets online and you have nine minutes to get it you don’t read the fine print nobody ever does so when you go to actually use it because I could not go to the event they denied the claim which I think is totally bogus why by insurance if you can’t use it, I will never buy insurance from this company again maybe it’s my fault for not reading the fine print, but I guarantee you next time I will that I’m sorry there won’t be a next time