Budgetair refused to refund during WestJet strike
I purchased west jet tickets for Aug 4 through Budgetair. WestJet sent an email to all passengers flying between July 31-Aug 4th discussing the potential for strike and offered customers to cancel free of charge. I sent the email to Budgetair they refused to give a refund. I booked another airline. The strike happened and they suspended all flights and Budget air still refused to refund as the strike is over. WestJet has stated that they are not charging for this flights that it is the third party that is refusing to refund. I have escalated to a manager who sent an email stating that the flight is back on so not refunding.