Poor all around customer service
ordered glasses from them surprisingly fast shipping.but thats about where it the good ended. i forgot to add anti reflective coating so i shipped them back. I i was sent an email when they arrived back to them. they didnt send the email until after they closed for the day so i called 9 am the next day. the woman said she wasnt the one handling my case so she had to send my replacement order to someone who did. From there she said there was a difference in price (to be expected) but she couldnt just add it to the form of payment because i used apple pay. so i tried to update my card in the website without success. she even seemed confused. After that she said she would forward to an accounting department to see if it could be fixed and she would keep me updated. almost 2 days later, i just emailed her back saying this process has just become frustrating and i just wanted a refund. (which im still waiting on) but all of a sudden the communication was back. just bad all around customer service faulty website. I will not be buying from here again.