Incredibly infuriating!!
Incredibly infuriating!!! Especially for a $2,500 charge that I was charged. Outdoorsy is refusing to acknowledge my cancellation and labeling it a "no show" despite my efforts to withdraw. I was in a car accident after I had booked so I cancelled my plans to travel. I did indeed withdrawal from services. Outdoorsy refuses to refund $2500. Instead of contacting me by phone, when I (the customer) obviously didn’t show up for a pickup, Outdoorsy instead charged me. Terrible business practice. Something goes wrong! Errors, concerns- It is the customers problem!!!! Not helpful all.