Night mare ! order a rotor/ break kit 2012…
Order a rotor and break kit for my 2012 Dodge Ram 1500, got the parts in and started to work on my truck and notice the parts are wrong .So i got on the phone and called them they sent me a RMA # to return parts back tried to get a return shipping label to ship them .So i went to go and ship the parts.The costs of shipping back was $205.I said no I am not going to pay more to ship when the parts cost me at $268 for the parts. So that made me go home and called customer service .The night mare begins. Over several days calling them several times to try to resolve issue and talk to a supervisor with no result's So they asked be a bunch of questions .I just purchase my truck,of three months. They said, I have the wrong part,because it changed in mid year, I said, what are u talking about ,they told me they can't help me. I asked for a Supervisor, but no answer, still waiting after 3 days today. All I want is exchange, that's not hard... And stopped stressing me and other customers....