I ordered 9 products from this company…
I ordered 9 products from this company at one time. I received 6 of the 9 ordered and paid for. When I reached out to customer support to inform them of the missing 3 products, they wanted pictures of my order. I took pictures and sent it to them. Their response was "We have verified the order is 100% correct through our packing videos" and sent a picture of a random 3 boxes sitting by a computer keyboard. Ive used them for a very long time and never have had an issue and their response was "file a claim with your bank and we will cooperate with providing the packing videos" I obviously am not filing a claim for 50$ but I do want people to know this company is unapologetically fraudulent. Proceed with extreme caution.