Extremely Poor Customer Service
Whilst the site is good and extremely useful contacting billing is impossible. I was just trying to get a receipt for a company expense from USE.AI. I have contacted them by email and apart from an initial reply that they were looking into it nothing happened. I have followed up twice and each time ghosted. There is nowhere I can see on the site that takes me to a billing area where I can download my receipt. Subsequently I have cancelled my subscription, as I have no confidence it the company from a financial perspective, particularly reading the reviews that certain customers have been charged for services that they didn't sign up for.
