合作绝对愉快。
合作绝对愉快。
Eddy
美国
2★ 评价
6👁 被浏览
0👍 有帮助
2 条评价
⭐☆☆☆☆ (1 Star)
⭐☆☆☆☆ (1 Star) This was one of the worst online parts-buying experiences I’ve ever had. I ordered a window regulator for my vehicle and paid about $110. PartsGeek sent me the WRONG part—it wasn’t even for my car. Despite this being entirely their mistake, they expect me to pay the return shipping, which is $88, plus a 15% restocking fee. Let’s do the math: * I paid about $110. * Return shipping costs $88. * They also want to charge a 15% restocking fee (around $16). After all of that, I’d get back only about $5–$6 because of THEIR error. If I ordered the wrong part, I’d understand paying the return costs. Which I’m 1000% sure because I made sure twice. Plus I ordered parts for my Camaro all the time believe me there’s a difference between those two cars. However. when the company ships the wrong item, the customer shouldn’t be the one absorbing almost the entire loss. I expected them to make things right by providing a prepaid return label and issuing a full refund or sending the correct part. Instead, they shifted the cost of their mistake onto me. Be very careful ordering from PartsGeek. If they send you the wrong part, you may end up paying for their mistake.