Failure
I am writing to express my deep disappointment regarding the complete lack of communication and access to the home at [redacted]. Despite calling, emailing, and requesting access multiple times, I have still never seen the inside of the property. I have already signed the lease, paid over $5,000 including August rent, and signed up for orientation. My movers are arriving tomorrow, and I currently do not even know how to direct them. This situation has caused unnecessary stress during an already difficult move, and I feel this is a major failure in service. I need immediate assistance and access to the home today.