I wish there was a 0 star to rate
I wish there was a 0 star to rate. I reserved the self indoor parking on 21 Dec 2021 and paid the premium price. When I got to the parking lot, they gave me another address to park as the lot was full. When I went to the second address, I noticed it is outdoor parking. I immediately called their office and said I booked for the indoor parking. The tone of the person was very insulting and they told me I booked through a third party and the booking does not specify it is indoor so they are not responsible. I checked my booking and it said “self indoor”. I had to park as I did not have any other option and could miss my flight. When I returned, I went back and talked to the manager and they did not even want to listen to me. This is complete fraud case and I feel they stole my money.