Disappointed, but not surprised as most of these cash back websites are little more than a grift.
I have been a member for about a year. It takes FOREVER for cash to exit pending status - longer than any other major cash back website. About 10% get declined for absolutely no reason and a larger percent simply fail to ever show up on their website at all. You can open a ticket, but shouting at a brick wall will yield the same results. Disappointed, but not surprised as most of these cash back websites are little more than a grift.