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Kelly

美国

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Dermstore

I missed items and they taking forever…

I missed items and they taking forever to do investigation, it’s so hard to get in touch with their customer support. When I first called them, 1st agent was not helpful and “ok, go place another new order.” Then hang up on me. I called back, 2nd agent was more helpful and understanding but he can’t do much but send over to investigate team. It’s been over 2 weeks and I am still waiting?? Never again recommending this online store. Bad customer experience. Buy at your risk.

2026-07-21