10X Health System

Hi there, We are very sorry to hear about your experience and the delay with your auto order. We understand how important it is to stay consistent with your protocol, especially when multiple family members are relying on the products. We do have a call center available Monday through Saturday, and we encourage you to contact us directly at (844) 977-2810 in the future whenever you need assistance so our team can help right away. A manager has also reached out to you directly to assist and help get this taken care of. We appreciate your feedback and are committed to making this right. -10X Health Support Team

Hi Timothy, Thank you for your feedback. We are so glad to hear you are enjoying the vitamins and truly appreciate your support! -10X Health Support Team

Hi Darrell, Thank you for your kind feedback. We are so glad to hear that you have been pleased with the quality of our products and supplements, the ordering process, and the support provided by our customer service team! We truly appreciate your trust and support. -10X Health Support Team

Hi Ttaum, We are very sorry for the delay and completely understand where you are coming from. This is not the experience we want for our customers, especially when you have made several attempts to receive an update. A manager has reached out directly to review your case, provide clarity, and help make things right. -10X Health Support Team

Hi Randy, Thank you for sharing your experience. We are so glad to hear that you have been using our supplements and sleep support for years and that they have worked better for you than anything else you have tried! We truly appreciate your continued trust and support. -10X Health Support Team

Hi Mary, Thank you for sharing your experience. We are so glad to hear that your blood work has improved so significantly. We truly appreciate your trust in 10X Health and are grateful to be part of your health journey! -10X Health Support Team

Hi Joseph, Thank you for sharing your feedback. We are glad to hear that you have been happy with our products, testing, and services! We also appreciate your honest input about the portal login experience and understand how helpful a dedicated app could be. We will be sure to share your feedback with our team as we continue working to improve the customer experience. -10X Health Support Team

Hi Steve, Thank you for sharing your concerns. We are sorry to hear that you have not been feeling your best with the current recommendation. A member of our team will be reaching out directly to review your experience, answer your questions, and help get you back on track toward feeling better. -10X Health Support Team

Hi Ron, Thank you so much for sharing your experience. We are thrilled to hear that you are feeling better than you can remember! Your support means a great deal to us, and we are grateful to be part of your health journey. -10X Health Support Team

Hi Stuart, Thank you for sharing your feedback. We are glad to hear that everything has been going well overall and that you believe in the system! We understand your concern regarding the difference in supply quantities, and a manager has reached out directly to review this with you and provide further assistance. -10X Health Support Team

Hi William, Thank you so much for sharing your story. We are thrilled to hear that the genetic testing helped provide answers after years of digestive challenges and that you have already noticed such a meaningful improvement since starting your supplements. We truly appreciate your trust and are grateful to support your family on this health journey. We are here for you every step of the way! -10X Health Support Team

Hi Bernice, We are sorry to hear about your experience. However, we have been unable to locate any record of you in our system despite reaching out for additional information so we could assist. Based on the details provided, we believe this review may be intended for a different company and does not reflect an experience with 10X Health. Please contact us directly at (844) 977-2810 so we can confirm your information and help clarify the situation. -10X Health Support Team

Hi Arin, Thank you for sharing your experience. We are so glad to hear the information helped highlight the value of methylated vitamins for you and that the overall process felt straightforward from ordering through delivery! We truly appreciate your support and you taking the time to share your feedback with us. -10X Health Support Team

Hi Sarah, Thank you so much for sharing your experience. We are thrilled to hear the testing gave you the kind of insight you were looking for and that the process felt easy, fast, and clearly explained! It is wonderful to know the results helped provide a deeper understanding in a way that felt useful and accessible. We truly appreciate your recommendation, your support, and you taking the time to share your feedback with us. -10X Health Support Team

Hi David, Thank you for your feedback. We are so glad to hear the products, shipping, and communication have all made a positive impression! We truly appreciate your support and you taking the time to share your experience with us. -10X Health Support Team

Hi Brent, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Our testing process is advertised as taking approximately 4 to 6 weeks, and a team member has reached out directly to assist you and provide additional information. Thank you again for bringing this to our attention. -10X Health Support Team

Hi Brian, Thank you for sharing your feedback. Our report is designed to provide detailed information about the genetic variants identified, including whether one or both of your parents passed down the variant. These genes can affect everyday areas of life such as sleep, energy, focus, brain function, and more. We will have a team member connect with you directly to go over the report in more detail and assist further. -10X Health Support Team

Hi Linda, Thank you for your feedback. We truly appreciate you taking the time to share your perspective and the questions you still have. We would love the opportunity to help get those answered, and we will have someone reach out directly to provide further support. -10X Health Support Team

Hi Eminem, Thank you so much for your kind words. We are thrilled to hear you have had such a positive experience with 10X over the past two years and that the team and doctor have been such a strong part of your journey. It is wonderful to know you are feeling healthier and stronger day by day. We truly appreciate your support, your recommendation, and you taking the time to share your experience with us! -10X Health Support Team

Hi Steve, Thank you for your honest feedback. Your health is important to us, and we truly appreciate you taking the time to share your experience. We are going to have your advisor reach out directly to see what we can do to help you feel better and provide additional support. -10X Health Support Team