10X Health System (10xhealthsystem.com) has a 4.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
What people say
R
Rachel Field · 1 review · Experienced 2026-07-28 ·
★★★★★
Not happy with this company
Not happy with this company. I paid to take the test. 599$ but after carefully looking at reviews after having issues trying to set up my test, I realized the reviews were pretty scary. I asked for a refund as I had not taken the test. All they did was send a very light package w test tube in it to me.
They made me lose $35 to get a refund!!!!
They just kept my $$ It did not cost $35 to send that test to me! Total scam!! Go with a different company. And definitely read carefully the questionable reviews!!
Not good!!! So glad I didnt go forward w this company.
I ordered the methylation tests for my myself and my boyfriend, because we were really wanting detailed information to support our health at the genetic/cellular level. We were disappointed. Our results were similar to each other, and we received the exact same "supplement protocol," which was one item - the 10x Health Optimizer. Our results also included lifestyle recommendations that were incredibly generic (i.e. get enough sleep, avoid certain foods, get enough protein, manage stress), things we were already aware of and doing. For an additional $120 each, we could get a consultation with a wellness coach, but after spending $1200 on the tests, we both felt discouraged and a little duped.
Reply from 10X Health System2026-08-04
Hi Heidi,
Thank you for sharing your feedback. A manager has reached out directly to provide additional clarity, review your findings, and answer any questions you may have.
We have also recently introduced an expanded testing option that provides significantly more information and deeper insights. We appreciate the opportunity to better support you and your boyfriend on your health journey.
-10X Health Support Team
I love 10X Health! I ordered creatine this time and the only disappointing thing about it is that it’s only a 60 serving container! Will be ordering again soon! Thanks for making great supplements and I can trust and rely on!
Reply from 10X Health System2026-08-03
Hi Molly,
Thank you so much for your support. We are thrilled to hear you are enjoying the 10X Health Creatine and appreciate your feedback about the container size.
It means a lot to know you trust and rely on our supplements, and we look forward to serving you again soon!
-10X Health Support Team
Veronica Berenguer and Morgan Burns
Personable and professional
Timely and thorough
Organized
Reply from 10X Health System2026-08-03
Hi Gregory,
Thank you for sharing your feedback. We are so glad to hear that Veronica and Morgan were personable, professional, timely, thorough, and organized throughout your experience.
We will be happy to share your kind words with them!
-10X Health Support Team
Incorrect order received, turned into a very positive experience
I received an incorrect order, contacted customer service and they are correcting the mistake. A manager even reached out to ensure I had a great experience. I really appreciate their attention in correcting the issue
Reply from 10X Health System2026-08-04
Hi Dirk,
Thank you for sharing your experience. We are glad our team responded quickly, corrected your order, and followed up to ensure you felt supported throughout the process.
We truly appreciate your patience and the opportunity to make things right!
-10X Health Support Team
Knowing your products. Are legit. And not some knock off. That we will not get benefit from.
Reply from 10X Health System2026-08-04
Hi Kaci,
Thank you for your feedback. We are glad to hear you feel confident in the quality and authenticity of our products and trust them to support your health goals. We truly appreciate your support!
-10X Health Support Team
Hi Pamela,
Thank you so much for your feedback. We are thrilled to hear that your experience was exceptional!
We truly appreciate your support and are here for you every step of the way on your health journey.
-10X Health Support Team
Hi Ivano,
Thank you for your feedback. We are glad to hear your question was answered quickly and that you had a great experience with our team. We truly appreciate your support!
-10X Health Support Team
Easy ordering, lots of communication and product came as ordered.
Reply from 10X Health System2026-08-03
Hi Christopher,
Thank you for sharing your experience. We are glad the ordering process was easy, communication was consistent, and your products arrived exactly as expected. We truly appreciate your support!
-10X Health Support Team
Hi Dana,
Thank you for your feedback. We are so glad to hear that your experience was easy and that you found the quality to be excellent across the board. We truly appreciate your support!
-10X Health Support Team
L
Louis Longo · 1 review · Verified · Experienced 2026-07-31 ·
★★★★★
All the Liaisons were great
All the Liaisons were great. However my first round at Quest was a truly bad experience.
Reply from 10X Health System2026-08-03
Hi Louis,
Thank you for sharing your feedback. We are glad to hear that our liaisons provided a great experience. We are sorry your first visit to Quest did not go as smoothly and appreciate you bringing this to our attention.
-10X Health Support Team
Hi Terry,
Thank you for your feedback. We are glad to hear your order arrived on time and appreciate your support!
We are here for you whenever you need us.
-10X Health Support Team
Hi Nicholas,
Thank you for your feedback. We are so glad to hear you are enjoying the products and truly appreciate your support!
We are here for you whenever you need us.
-10X Health Support Team
Hi Sherry,
Thank you for your feedback. We are glad to hear your products arrived promptly and truly appreciate your support.
We are here for you whenever you need us.
-10X Health Support Team
Very fast, easy ordering through the Shop app! I’ve also noticed much quicker shipping times. All good here!
Reply from 10X Health System2026-08-03
Hi Greg,
Thank you for sharing your experience. We are so glad to hear that ordering through the Shop app was quick and easy and that you have noticed faster shipping times. We truly appreciate your support!
We are here for you whenever you need us.
-10X Health Support Team
Funtional Health Doctor gives Koodos to the 10X Mulitvitamin!
Besides the ease of autoship. I just recently started working with a Functional Health Doctor and when she reviewed my supplements she had commented on the 10X Multivitamin. She stated that we were going to be making changes to my supplements BUT WE WOULD NOT STOP TAKING THE 10X Multivitamin. She claimed it is one of the absolute best on the market. I agree!
Reply from 10X Health System2026-08-03
Hi Jessica,
Thank you so much for sharing this. We are thrilled to hear that your functional health doctor recognized the quality of the 10X Optimize multivitamin and recommended keeping it as part of your routine!
It means a great deal to know that both you and your provider feel so confident in the product. We truly appreciate your continued trust and support.
-10X Health Support Team
Supplements arrived but waiting on answersIt has been one week now and still…
It has been one week now and still waiting for word on where I can do my labs and what I can do to build my soft bones after surgery. The supplements arrived great and timely. They have made a great difference in my health. No more anxiety and gut seems healed.
Reply from 10X Health System2026-08-03
Hi Bonnie,
Thank you for sharing your experience. We are so glad to hear the supplements arrived promptly and have made such a positive difference in how you feel.
We are sorry you are still waiting for guidance on your lab location and post-surgery support. A member of our team will be reaching out directly to help answer your questions and get you the information you need.
-10X Health Support Team
Hi there,
Thank you for your feedback. We are thrilled to hear that you consider our products and services top of the line. We truly appreciate your support!
-10X Health Support Team
Hi Holly,
Thank you so much for your kind words. We are thrilled to hear that you consider it the absolute best and truly appreciate your support!
We are here for you whenever you need us.
-10X Health Support Team
Don't spend your money. It's very generic and seems to be the same report every one sees, you will not get new information. Save your money
Reply from 10X Health System2026-07-29
Hi Ethan,
Thank you for sharing your feedback. Each report is personalized based on the individual genetic variants identified in your results. Understanding where those variations may affect different pathways can help provide clearer guidance on areas to support and which supplements may be most appropriate.
A member of our team will be reaching out directly to review the report with you, answer your questions, and help you better understand your results.
-10X Health Support Team
