10X Health System (10xhealthsystem.com) has a 4.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
What people say
K
Kelly · 2 reviews · Verified · Experienced 2026-06-02 ·
★★★★★
Terrible experience
Terrible experience. Orders not sent to lab, customer service took 3 days to figure out what to do and reschedule took 2 weeks. Promised sample products as an apology and sent 3 of the same vitamins.
Reply from 10X Health System2026-06-12
Hi Kelly,
Thank you for sharing your feedback. We are very sorry this experience fell short and appreciate you bringing it to our attention. As part of our follow-up, we did send our number one product, and we truly hope to provide you with a much better experience moving forward.
Your feedback is important to us, and we look forward to doing better in the future.
-10X Health Support Team
All of my experience with 10X has been amazing. The detailed bloodwork is exactly what I’ve been wanting. Everyone from scheduling, sales and the doctor have all been kind and patient. I am in the best shape of my life thanks to 10X Health!
Reply from 10X Health System2026-06-09
Hi Dalton,
Thank you so much for sharing your experience. We are thrilled to hear your journey with 10X has been such a positive one and that the detailed bloodwork provided exactly what you were looking for. It is wonderful to know every part of the experience, from scheduling to sales to the doctor, has felt kind and supportive!
We are especially grateful to hear you are feeling in the best shape of your life. Thank you for your support and for taking the time to share your feedback with us.
-10X Health Support Team
J
John Crane · 1 review · Experienced 2026-06-08 ·
★★★★★
Management Corrected Error- Andrew took…
Management Corrected Error- Andrew took care of an error that the customer service rep couldn't. It was a little bit of a delay, but Andrew saved the day.
Reply from 10X Health System2026-06-09
Hi John ,
Thank you for sharing your experience. We are glad Andrew was able to step in and help resolve the issue for you. While we understand there was a slight delay, we are very pleased to hear the situation was ultimately taken care of!
We truly appreciate your feedback and your support.
-10X Health Support Team
J
Jeff Hasty · 2 reviews · Experienced 2026-03-17 ·
★★★★★
Horrible Customer Service
After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was a training issue and will be providing the proper training. Since my discussions, 10x has made significant efforts to correct my issue. Due to their efforts, I am adjusting my rating up to 4 stars.
Reply from 10X Health System2026-06-03
Hi Jeff,
Thank you for sharing this update. We truly appreciate the opportunity to address your concerns and are glad our team was able to make meaningful progress in resolving the issue.
We also appreciate your recognition of the efforts made to improve the experience and the feedback that helped highlight an area for better training. Thank you again for giving us the chance to make things right!
-10X Health Support Team
Dear 10X Health Team,
The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong.
At any case my Advisor Mike Brown clarified these via text message.
One more IMPORTANT thing: Part of my diagnosis was lack of sleep and, after taking the supplements for 3 days, I have not improved and I even think I am worst than before.
I will give it a full week trial before speaking to Mike about this.
Thank you!
Reply from 10X Health System2026-06-01
Hi Alfredo,
Thank you for sharing your experience. We are glad to hear the package arrived well and that Mike Brown was able to quickly clarify the dosage information for you.
We also appreciate you sharing this update on how things have been going so far. Thank you for giving the supplements a fair trial period, and we are glad Mike is there to support you as you continue through the process.
-10X Health Support Team
I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd appreciate a discount on shipping for a committed subscription order though. And if you could upload the peptide video info on your site so it is easier to learn more. I do appreciate the new payment options.
Reply from 10X Health System2026-06-01
Hi Tonya,
Thank you for sharing your experience. We truly appreciate your honesty and are glad to hear you could genuinely feel the difference and chose to come back!
We also appreciate your feedback regarding shipping costs, subscription value, and making peptide video information easier to access on the site. Input like this is incredibly helpful as we continue looking for ways to improve the overall customer experience.
We are also glad to hear the new payment options have been a positive addition for you.
-10X Health Support Team
