10X Health System (10xhealthsystem.com) has a 4.0 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-10.
I recommend every one to get a methylation test I did this for myself and son huge life change for us both
Reply from 10X Health System2026-06-29
Hi Kevin,
Thank you so much for sharing your experience. We are thrilled to hear the methylation test has made such a meaningful difference for both you and your son!
It is wonderful to know it has been such a life-changing step for your family. We truly appreciate your recommendation, your support, and you taking the time to share your feedback with us.
-10X Health Support Team
The information that we received from this has been very helpful for my health and I am definitely feeling a difference in my energy since I started taking the supplements that were suggested.
Reply from 10X Health System2026-06-29
Hi Nancy,
Thank you for sharing your experience. We are so glad to hear the information has been helpful for your health and that you are already feeling a difference in your energy since starting the recommended supplements!
We truly appreciate your support and you taking the time to share your feedback with us.
-10X Health Support Team
Great multivitamins but the lost poor weight usually it before I lost more weight using it before
Reply from 10X Health System2026-06-29
Hi Fabian,
Thank you for sharing your feedback. We have not changed the formulation, and we appreciate you bringing your experience to our attention. We will have someone connect with you directly to provide further support.
-10X Health Support Team
C
Chris Rahn · 1 review · Experienced 2026-06-24 ·
★★★★★
Their customer service is Top Notch!
I’ve been using their supplements for the last 2 years. I love their supplements and I love their customer support even more! I’ve had packages stolen and have even selected the incorrect address, which is what happened yesterday. I was contacted by their manager Andrew and he rectified the situation immediately. They always seem to go above and beyond to make sure you have the least amount of inconvenience as possible. Their customer service is definitely just as great as their supplements!
Reply from 10X Health System2026-06-24
Hi Chris,
Thank you so much for sharing your experience. We are thrilled to hear you have been enjoying the supplements for the past two years and that the support you have received has made such a strong impression as well!
It is especially wonderful to know Andrew was able to step in quickly and help resolve the recent issue for you. We truly appreciate your kind words, your continued support, and you taking the time to share your experience with us.
-10X Health Support Team
Hi April,
Thank you so much for your kind words!
We are glad to hear the customer service has been there when needed, and we truly appreciate your support and you taking the time to share your feedback with us.
-10X Health Support Team
Every time I had a question I was given a timely response.
Reply from 10X Health System2026-06-24
Hi Jill,
Thank you for sharing your experience. We are so glad to hear your questions were answered in a timely manner whenever you needed support!
We truly appreciate your feedback and your continued support.
-10X Health Support Team
The 10x Methylation Test really opened my eyes to why some areas of my health never improved. The supplement recommendations have truly made a difference for me.
Reply from 10X Health System2026-06-23
Hi Classie,
Thank you so much for sharing your experience! We are thrilled to hear the 10X Methylation Test helped bring greater clarity to your health journey and that the supplement recommendations have made a meaningful difference for you.
We truly appreciate your support and you taking the time to share your feedback with us!
-10X Health Support Team
Still early in the process but the sample items sent with the generic test seem to work well
Reply from 10X Health System2026-06-22
Hi Lonnie,
Thank you for sharing your experience. We are so glad to hear things have been going well so far and that the sample items included with the genetic test seem to be working well for you!
We truly appreciate your support and you taking the time to share your feedback with us. We are here anytime you need us.
-10X Health Support Team
Hi Adam,
Thank you for your feedback. We are so glad to hear the ordering process was easy and that you are enjoying the products!
We truly appreciate your support and you taking the time to share your experience with us.
-10X Health Support Team
Hi Diego,
Thank you for your feedback. We are so glad to hear the products have been helping your health in a meaningful way!
We truly appreciate your support and you taking the time to share your experience with us.
-10X Health Support Team
You shorted me 216 dollars not ok.
Get it together man.
Reply from 10X Health System2026-06-22
Hi Kerron,
Thank you for sharing your feedback. This was outlined in the policy prior to purchase, and a full supply of supplements was sent, so we are required to follow that policy. We appreciate you taking the time to share your concerns. We wish you the best moving forward.
-10X Health Support Team
The report was mostly insightful, but I was expecting a custom vitamin profile and not suggestions to take the same old vitamins we’ve been taking for years.
Reply from 10X Health System2026-06-22
Hi LeRoy,
Thank you for sharing your feedback. We appreciate you taking the time to let us know more about your experience and expectations. A team member will be reaching out to assist further and provide additional support.
-10X Health Support Team
S
Steve Smith · 1 review · Verified · Experienced 2026-05-25 ·
★★★★★
You never sent me my Magnesium order.
Reply from 10X Health System2026-06-22
Hi Steve,
Thank you for bringing this to our attention. We are sorry to hear your Magnesium order was not received. A team member will be contacting you directly to assist and help get this resolved!
-10X Health Support Team
Very good products , great blood test bio markers.
Reply from 10X Health System2026-06-22
Hi Daniel,
Thank you for your feedback. We are so glad to hear you are happy with the products and found the blood test biomarkers valuable as well!
We truly appreciate your support and you taking the time to share your experience with us.
-10X Health Support Team
I had an issue with the supplements I was taking. The 10X team were very responsive. Collected all vital information that could be a factor. Sent the information to their technical team in the lab, and I am waiting for the results.
Reply from 10X Health System2026-06-18
Hi Paul,
Thank you for sharing your experience. We are glad to hear the 10X team was responsive and thorough in gathering the important information needed to look into the issue.
We truly appreciate your patience while the lab team reviews everything, and we are grateful you took the time to share your feedback with us.
-10X Health Support Team
S
Stephen Brown · 1 review · Verified · Experienced 2026-05-11 ·
★★★★★
Poor communication on 10X staff
Poor communication on 10X staff. Put an order in for me with no address and sent three different messages that I didn’t get it. They didn’t know why the pharmacy had not sent it. Made me feel like it was my fault. Total B. S.
Reply from 10X Health System2026-06-18
Hi Stephen,
Thank you for sharing your feedback. We apologize for the inconvenience and frustration this situation caused. A manager has reached out to you directly to help resolve this, and we truly appreciate you bringing it to our attention.
-10X Health Support Team
I had an outstanding experience with Mo! He took the time to walk me through my blood work and explain every recommendation in a way that actually made sense. Instead of feeling overwhelmed by all the vitamins, supplements, and protocols, I left feeling confident, informed, and excited about the path forward.
What stood out to me even more was the way Mo treated me as a person, not just another client. He took the time to understand my current life situation and tailored his guidance to my individual needs. I never felt like he was reading from a script or rushing through an appointment. He genuinely listened, met me where I was, and went above and beyond to make sure I felt supported every step of the way.
Mo has a rare ability to lead with both knowledge and heart. He explained the “why” behind each recommendation with humility, patience, and genuine care. By the end of our conversation, I didn’t just have a better understanding of my health plan—I felt encouraged, empowered, and truly seen. That kind of authentic, heart-centered approach is becoming increasingly rare these days, and it made all the difference.
If you’re working with 10X, I highly recommend asking for Mo. His expertise, compassion, and ability to educate are truly exceptional. I’m genuinely looking forward to implementing the plan and seeing healthier blood work in the future. Thank you, Mo, for making what could have been an intimidating experience feel so personal, positive, and empowering
Reply from 10X Health System2026-06-17
Hi Tanya,
Thank you so much for sharing this incredible feedback. We are truly grateful to hear Mo made such a meaningful impact on your experience! It is wonderful to know he took the time to explain everything clearly, tailor his guidance to your individual needs, and make the process feel personal, supportive, and empowering from start to finish.
Your kind words about his knowledge, compassion, and heart-centered approach mean a great deal to us. We are thrilled to hear you left feeling informed, confident, and encouraged about the path ahead.
We truly appreciate your recommendation, your support, and you taking the time to share such a thoughtful reflection. We will absolutely make sure this feedback is shared with Mo as well.
-10X Health Support Team
I speak, you listen, give recommendations i take them and you leave me alone.
Reply from 10X Health System2026-06-16
Hi Angela,
Thank you for sharing your feedback. We are glad to hear the process has felt straightforward and easy to follow for you.
We truly appreciate your support and you taking the time to share your experience with us!
-10X Health Support Team
Very confusing experience. Communication and coordination is poor. No central spot to tell what is purchased and shipped.
Reports are bulky with much info not needed. Difficult to find the key points in each report. Reports are not customized, except the results, by person.
Reply from 10X Health System2026-06-16
Hi Robert,
Thank you for sharing your feedback. We understand how important clear communication and an easy-to-follow experience are throughout the process. We do show that your advisor has been available to communicate with you and has had several calls with you, and we encourage you to continue addressing any concerns with him, as he is one of our best and is always happy to help.
We also appreciate your feedback regarding visibility into purchased and shipped items, as well as the report experience, since input like this helps us continue to improve.
-10X Health Support Team
Hi Debbie,
Thank you for your feedback. We are so glad to hear the experience was easy to work with. We truly appreciate your support and you taking the time to share your experience with us.
-10X Health Support Team
