4AllPromos

Hi, thank you for your feedback and we’re very sorry to hear that you had a negative experience in receiving your order. This is not the level of service we strive to provide and we want you to know that we take your concerns seriously and would appreciate the opportunity to make this right. We will be in contact with you so we can work towards a resolution for you.

Thank you for your feedback, Carl! We're so sorry if the printing process was not adequately explained by us in order to save you from this confusion & frustration. Each $45 set up fee is to make the physical plate with which each design is printed, so with two different arm designs as you had, there would be two setup fees. If you were to reorder again with the same item & design, there would not be any setup fees since we already have the plates! As for the increased cost per item, that's the run fee for the second location (which requires another day of printing, labor, and extra ink). Multi-color and multi-location imprints are available on most items for an added cost and longer production time, while the cost on our website remains for a one-location, one-color print as originally stated. Most customers are looking for a one-design print, so that is the price on our website before a personal quote, where we can add any additional costs you may request. Please don't hesitate to reach out if we can address any further questions for you, we're happy to help!

Thank you so much for your positive feedback, Beverly! We're so happy to hear that you got exactly what you needed in a timely manner. Please let us know if you need anything at all, we look forward to working with you in the future!

Thank you so much for sharing your feedback. We're sorry that communication wasn't 100% smooth for you. We'll use your review to improve our process and look into what may have gone wrong and what we can do better for you in the future! We look forward to making your next experience with us even better!

Thank you so much for your positive feedback, Jonathan! We're thrilled to hear the service and product were exactly what you needed. We look forward to working with you again in the future!