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电子与科技

8x8

63 条评价

3.263 条评价
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关于 8x8

数据更新
网站
8x8.com
分类
电子与科技
所在地
United States · San Jose
状态
待认证
近 12 个月
63 条评价
差评回复率
38%(9/24 条)
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8x8靠谱吗?

8x8(8x8.com)在 OK.one 的综合评分为 3.2 分(满分 5 分),基于本站收录的 63 条用户评价,属于电子与科技分类,口碑一般。评价两极分化:54% 给出 4 星及以上,同时 33% 打了 1 星;商家回复了 38% 的差评。数据最后更新于 2026-08-10。

用户怎么说

F
Francesca · 写过 1 条评价 · 体验于 2025-11-26 ·

不要加入他们——克洛伊特别……

不要加入他们——克洛伊特别粗鲁。使我们无法取消我们的帐户(同时仍在收费)。

8x8 回复2025-11-28

Dear Francesca, Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to look into this further. Please contact us directly with your account details so we can address the cancellation issue and ensure it’s resolved promptly.

A
Adam Ben-Said · 写过 4 条评价 · 体验于 2025-11-26 ·

绝对糟糕的公司

绝对是糟糕的公司。电话线路无法使用,要么被切断,要么转到语音信箱,自从我和他们在一起以来,我的客户经理没有回复任何电子邮件或电话。 去年,我经历了一次变革,所有的付款详细信息、电子邮件地址都发生了变化。所有电子邮件都包括登录其门户网站等所需的电子邮件。现在我登录它正在向我不再有权访问的电子邮件发送代码。你可能认为这很容易解决,但在 8x8 的情况下,你无法联系到任何人,这意味着这是一个死胡同。我可能最终不得不取消 DD,这样他们就会追着我付款才能与某人交谈。保持清晰。跟什么垃圾公司做生意

8x8 回复2025-11-28

Hi Adam, Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation has been. We’ve reached out to you offline to help resolve the login and account access issues as quickly as possible. Our goal is to ensure you’re fully supported and able to use your services without interruption.

C
Cha, Cha, Cha Chia Chia · 写过 22 条评价 · 体验于 2025-11-12 ·

无法取消我的 8x8 电话线

用 8x8 取消我的电话线是不可能的。他们的支持现在完全由人工智能自动化实现,几乎不可能联系到真人。经过几天的尝试,我终于成功联系了一位现场代理,他承诺我会收到回电以完成取消,但那个电话从未打来。 老实说,感觉他们故意让取消变得困难,让客户成为我们不再希望收取费用的服务的人质。这是不可接受的商业行为。我将就这些欺骗性和阻碍性的取消策略向 BBB 和州检察官办公室提交正式投诉。

8x8 回复2025-11-13

Dear Customer, I apologize for the difficulties you've faced in canceling your phone line and reaching a live agent. We take your concerns seriously and are addressing these issues to improve our cancellation process. We have reached out to you with how this issue will be addressed. Thank you for your feedback.

S
Sonia V · 写过 2 条评价 · 体验于 2025-01-29 ·

该提供商在……方面已经取得了长足的进步。

该提供商在过去几年中取得了长足的进步。他们的界面和应用程序曾经很难使用,但他们似乎一直在努力让事情变得更好。

8x8 回复2025-10-30

Dear Sonia, Thank you for recognizing our progress! We’ve worked hard to improve usability and design, and we’re thrilled that these updates have made a positive impact on your experience.

P
Physio · 写过 1 条评价 · 已认证 · 体验于 2025-10-21 ·

它只是有效

它就是有效的。我的使用仅限于 2 个用户,他们在两部电话上共享一条线路。再加上优秀的短信应用程序,我高兴极了。它就是有效的。

8x8 回复2025-10-23

Dear Customer, Thank you for sharing your positive feedback! We’re delighted to hear that 8x8 works seamlessly for your needs.

M
Mr. DOUGLAS BRAUN · 写过 3 条评价 · 已认证 · 体验于 2025-10-17 ·

很棒的公司合作

很棒的公司,值得合作。使用这款 8X8 已超过 10 年

8x8 回复2025-10-23

Hi Douglas, Thank you for your longstanding trust in 8x8! We're delighted to be a part of your journey, and we look forward to serving you for many more years.

G
Gavin · 写过 1 条评价 · 已认证 · 体验于 2025-10-21 ·

可靠的系统并且总是有帮助

8x8 回复2025-10-23

Dear Gavin, Thank you for your feedback! We're pleased to hear that you find our systems reliable and our support helpful.

M
Mary · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

有几次当电话...

有几次电话掉线,或者有时您可以听到另一端的电话拨号声......但在大多数情况下 - 它有效。

8x8 回复2025-10-23

Hi Mary, Thank you for your feedback. We’re glad to hear that, for the most part, our service is meeting your needs. We apologize for the occasional dropped calls or dialing sounds and are continuously working to improve connection stability. Your input helps us enhance our service for a smoother experience.

J
Jenny · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

伟大的公司

8x8 回复2025-10-23

Hi Jenny, Thank you for your feedback! We're glad to know you have a positive impression of our company. Your support is greatly appreciated, and we're committed to maintaining our standards of excellence.

S
Sierra · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

8x8 一直是我们的一个很好的工具……

8x8 一直是我们组织的一个很好的工具。

8x8 回复2025-10-23

Hi Sierra, Thank you for your positive feedback! We're thrilled to hear that 8x8 has been a valuable tool for your organization. Your satisfaction means a lot to us, and we look forward to continuing to support your needs.

K
Kevin Coelho · 写过 3 条评价 · 已认证 · 体验于 2025-09-19 ·

当我需要技术帮助时

当我需要技术帮助时,他们的帮助非常令人愉快、知识渊博并且关心我的满意度。 我不能向技术支持人员要求更好的了。

8x8 回复2025-10-23

Hi Kevin, Thank you for sharing your experience! We're delighted to hear that our tech support team has been pleasant, knowledgeable, and attentive to your needs. Your positive feedback inspires us to keep delivering top-notch support and ensuring your satisfaction.

R
Richard Filiberto · 写过 2 条评价 · 已认证 · 体验于 2025-10-17 ·

优质的服务

优质的服务和需要时的帮助 只是希望我能发短信

8x8 回复2025-10-23

Hi Richard, Thank you for your feedback! We're glad you find our service excellent and helpful. We understand the value of texting capabilities and are continuously working to enhance our features. Your suggestions are important to us, and we'll keep striving to meet your communication needs.

K
Karen · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

8x8 让我们的业务变得移动化。

8x8 使我们的业务能够在我们旅行的任何地方开展,无论是州际还是国际。 我强烈推荐它给小型企业。

8x8 回复2025-10-23

Hi Karen, Thank you for your recommendation! We're thrilled that 8x8 enables your business to operate seamlessly both interstate and internationally. Your endorsement for small businesses is greatly appreciated.

T
Thad · 写过 1 条评价 · 已认证 · 体验于 2025-10-17 ·

始终专业

8x8 回复2025-10-23

Hi Thad, Thank you for your feedback! We're glad to hear that you find our service professional. Your satisfaction is important to us, and we strive to maintain high standards in all our interactions. If there's anything more we can do for you, feel free to let us know.

K
Kerry · 写过 1 条评价 · 已认证 · 体验于 2025-10-16 ·

很棒的服务

总是很有帮助。

8x8 回复2025-10-23

Hi Kerry, Thank you for your kind words! We're delighted to know that you find 8x8 always very helpful

S
Stuart · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

我喜欢打电话的便捷性

8x8 回复2025-10-23

Hi Stuart, Thank you for your feedback! We're glad to hear that you find it easy to make phone calls with our service. Ensuring a user-friendly experience is important to us.

P
Patrick · 写过 14 条评价 · 已认证 · 体验于 2025-10-20 ·

可靠性

8x8 回复2025-10-23

Hi Patrick, Thank you for highlighting reliability! We're pleased to know that our service supports your needs consistently. If there's anything else you'd like to share or inquire about, feel free to let us know. Your feedback is invaluable in helping us maintain and improve our service.

D
DAWN M WILLIAMS · 写过 2 条评价 · 已认证 · 体验于 2025-10-20 ·

电话系统非常容易使用

电话系统非常易于使用、非常便携且灵活。

8x8 回复2025-10-23

Hi Dawn, Thank you for your feedback! We're delighted to hear that you find our phone system easy to use, portable, and flexible.

C
Charles · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

外出时轻松接听电话...

外出时轻松接听电话。

8x8 回复2025-10-23

Hi Charles, Thank you for your feedback! We're glad to hear that 8x8 makes it easy to receive calls when you're out of the office. Ensuring seamless communication wherever you are is a key priority for us.

S
Shukhrat · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

我目前遇到困难...

我目前在使用您的 HubSpot 集成 Chrome 扩展程序时遇到困难。我有 8x8 应用程序和管理控制台的登录凭据,但它们不会传递到 HubSpot 扩展的登录凭据。我很困惑。

8x8 回复2025-10-23

Hi Shukhrat, we are sorry you are having difficulties. I have asked our Support Team to look into your issues, they will contact you shortly.